Job Description

Job Description

Job Description

Job Title:
Regional Operations Manager

Pay:
$110,000 - $125,000 annually

Location:
Alpharetta (primary location), Johns Creek, Cumming, Buford

Summary:
Seeking an experienced leader to oversee operations across multiple primary care practices in a dynamic healthcare organization. This role offers an opportunity to drive organizational growth, enhance patient experience, and support a dedicated team in a fast-paced environment committed to delivering exceptional patient care.

Requirements:

• Minimum 5 years of experience in medical office management, with at least 2 years in a supervisory or management role, preferably in primary care or multi-provider settings
• Strong leadership, communication, and organizational skills
• Proficiency in electronic health record systems, with Epic experience preferred
• Knowledge of patient billing, scheduling workflows, and office operations
• Bachelor's degree preferred; high school diploma or equivalent required
• Ability to multitask effectively and maintain professionalism in a fast-paced environment
• Excellent problem-solving, team-building, and collaboration skills

Responsibilities:

• Oversee daily operations and performance outcomes across multiple practices
• Lead staff recruitment, onboarding, training, and performance management
• Ensure operational consistency, regulatory compliance, and quality standards
• Manage supply and vaccine inventory, vendor relations, and facilities needs
• Support organizational projects, initiatives, and process improvements
• Collaborate with providers to improve productivity, patient care, and operational efficiency
• Lead communication on forms and paperwork updates in supported electronic systems
• Monitor KPIs, prepare reports, and implement performance improvement strategies
• Handle patient concerns, scheduling issues, and urgent situations as needed
• Maintain compliance with accreditation standards, HIPAA, and organizational policies

Benefits:

• Competitive salary package
• Opportunity to contribute to organizational growth
• Supportive team environment with leadership development
• Flexible scheduling within standard office hours
• Travel to multiple practice sites for supervision and team support

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