The salary range for this role is $66,000 - $87,000/year + Bonus.
We are seeking a Customer Success Manager to serve as a trusted advisor to our mid-market customers. In this role, you will help clients achieve measurable success with Numerator’s Promotions Intel platform, maximize their return on investment, and drive strong renewal and growth outcomes across our portfolio of solutions. About the Role As a Customer Success Manager, you will own customer relationships after onboarding and ensure clients continue to realize value from Numerator’s products. You will work closely with end users and senior stakeholders across Sales, Marketing, Merchandising, Category Management, Brand, and Insights to understand business objectives, uncover new needs, and connect Numerator’s solutions to meaningful business impact. You will also partner cross-functionally with Sales, Onboarding, Education, Support, Operations, and Product teams to deliver a seamless customer experience. In partnership with Sales, you will support renewals and identify opportunities to expand Numerator’s footprint within your assigned portfolio.
What You'll Do
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