As the Contact Center Agent, you are responsible for directing potential student enrollments to the appropriate place. Your role is the first level within the Enrollment Services functional area, and you work closely with your supervisor. DUTIES AND RESPONSIBILITIES - Qualify and then transfer those calls to an Admissions Consultant. - Generate excitement and build rapport with our potential students. - Utilize an auto-dialing system to accurately track and report calls taken.
- Dedicated to helping others achieve their education goals. - The duties outlined above are not intended to represent an exhaustive list. Additional responsibilities logically aligned with the role may be assigned as needed. MINIMUM QUALIFICATIONS (Education, Experience, Certifications, etc. ) - High school diploma or GED preferred - Call center experience preferred but not required - Upbeat, energetic, and competitive - Must have excellent attendance - Must have great communication skills - Previous dialer experience is a plus - Strong customer service skills - Proficient at working independently and meeting timelines - Able to work in collaborative team settings - Strong organizational skills - Strong attention to detail - Demonstrated computer literacy skills including working knowledge of Microsoft Office applications: Word, Excel, and Outlook All your information will be kept confidential according to EEO guidelines.
...rigorous requirements of the worlds most highly regulated industries. We are seeking a highly qualified Director of Solution Architecture & Client Strategy. We help large organizations in finance, energy, government, defense and manufacturing dramatically improve visibility...
...SEIU 1199NW is looking for a Lead Organizer to lead a team of Organizers in supporting the organization's initiatives. The right individual... ...in the workplace. The lead organizer also will work with the union's staff and leadership to develop successful, innovative...
...Build Your Career in Roofing | Skilled Trades Opportunities Build Your Future in Roofing Skilled Trades Careers Available Now Looking for a career with stability, hands-on work, and real growth opportunities? Join the roofing industry and build a future...
...DEL REY is seeking a passionate Curriculum Developer possesses strong expertise in translating complex technical maritime concepts into clear, concise documentation and training materials. Designs and develops training programs, curriculum, methods, and materials for...
The Residence at Park Ridge Live Well Healthcare Solutions takes personal pride in serving our communities with our Dietary, Housekeeping, and Laundry services, and the standards of excellence we maintain are reflective of that. At Live Well, we take pride in being...